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Shipping & Returns Policies

Return Policy
There are no returns allowed on books or patterns due to copyright laws.
We do not accept returns on cut fabric.
If you make a purchase and are not satisfied with the product simply return to us in its original packaging and we will issue a credit to be used on future purchases. We can not however refund or credit shipping charges or insurance. We understand that from time-to-time there is buyers’ remorse. We will accept your order for a full refund less the shipping charges if we receive the order unopened in its original packaging.
We ship all orders within 2 – 3 days of receiving them.

Shipping Policy
All domestic orders will receive free shipping on orders over $75.00 (Excluding ALL Long Arm Supplies)*
$0 – $30.00 orders before shipping is estimated at $5.99
$30.01-$50.00 orders before shipping is estimated at $6.99
$50.01-$60.00 orders before shipping is estimated at $7.99
$60.01-$70.00 orders before shipping is estimated at $8.99
$70.01-$74.99 orders before shipping is estimated at $10.99

Canada Orders Shipping will be tiered as follows: (Excluding ALL Long Arm Supplies)*
$0 – $70.00 orders before shipping is estimated at $25.99
$70.01-$150.00 orders before shipping is estimated at $44.99
$150.01-$200.00 orders before shipping is estimated at $57.99
$200.01-$250.00 orders before shipping is estimated at $75.99
$300.01-$350.00 orders before shipping is estimated at $119.99

The price above is inclusive of shipping insurance charges which are required in all shipping outside of the United States.
International Orders Shipping will be tiered as follows: (Excluding ALL Long Arm Supplies)*
$0 – $70.00 orders before shipping is estimated at $36.99
$70.01-$150.00 orders before shipping is estimated at $64.99
$150.01-$200.00 orders before shipping is estimated at $83.99
$200.01-$250.00 orders before shipping is estimated at $100.99
$250.01-$300.00 orders before shipping is estimated at $119.99
$300.01-$350.00 orders before shipping is estimated at $159.99

The price above is inclusive of shipping insurance charges which are required in all shipping outside of the United States.
In the US – Insurance is not required but is highly recommended.


We will not be responsible for items after they have been mailed if you do not purchase insurance.

Foreign orders – If you do not receive your order within three (3) weeks from the date you receive the shipping notification please contact us immediately. To make an insurance claim we must have a letter signed by you and some other requirements and only have forty-five (45) days from the day the order was shipped. So please contact us if it”s been three (3) weeks after receiving the shipping notification by email and you haven’t received your package.

The following countries cannot be insured.
Afghanistan
Algeria
Angola (Cabinda)
Belarus
Bosnia
Burma (Myanmar)
Burundi
Congo, Democratic Republic of the
Congo, Republic of the (Zaire)
Cote d’Ivoire (Ivory Coast)
Croatia
Cuba
Ghana
Herzegovina
Iran
Iraq
Jordan
Liberia
Libya
Moldova
Montenegro
Nigeria
North Korea
Paraguay
Russia
Serbia
Sierra Leone
Somalia
Sri Lanka
Sudan
Syria
Togo
Yemen
Zimbabwe

*Most Long Arm supplies have shipping charges added to the prices of the products. No Long Arm supplies are available for free shipping. We love our quilters and want to provide them with the things they need at as low a price as we can. We do offer wholesale prices on our LONG ARM THREAD. Please call the store to place your order if you are wanting to order wholesale. We also require a copy of your State Sales Tax Certificate to put on file.