Shipping and Returns

Please click on the link below to see the Policy.
Fat Quarter Charges
Shipping Policy
Event Registration Policy

Fat Quarter Charges

The minimum cut for online purchases is 1/4 cuts. If you would like fat quarters instead of 1/4 yard cuts you must call the shop and place a phone order versus ordering online. There is a .25 charge per fat quarter cut along with the fabric charge.

Return Policy

There are no returns allowed on books or patterns due to copyright laws.

We do not accept returns on cut fabric.

If you make a purchase and are not satisfied with the product simply return to us in its original packaging and we will issue a credit to be used on future purchases. We can not however refund or credit shipping charges or insurance. We understand that from time-to-time there is buyers’ remorse. We will accept your order for a full refund less the shipping charges if we receive the order unopened in its original packaging.

We ship all orders within 2 – 3 days of receiving them.

Shipping Policy

All domestic orders will receive free shipping on orders over $75.00 (Excluding ALL Long Arm Supplies)*
$0 – $30.00 before shipping is a flat rate fee of $6.99
$30.01-75.00 before shipping is a flat rate fee of $8.99

Canada Orders Shipping will be tiered as follows: (Excluding ALL Long Arm Supplies)*
$0 – $150.00 Envelope Price is up to $30.99
$150.01 – $300.00 Medium Box is up to $54.97
$300.00 – $500.00 Large Box is up to $79.75

The price above is inclusive of shipping insurance charges which are required in all shipping outside of the United States.

International Orders Shipping will be tiered as follows: (Excluding ALL Long Arm Supplies)*
$0 – $150.00 Envelope Price is up to $39.99
$150.01 – $300.00 Medium Box is up to $79.99
$300.01 – $500.00 Large Box is up to $100.99

The price above is inclusive of shipping insurance charges which are required in all shipping outside of the United States.

In the US – Insurance is not required but is highly recommended.

We appreciate our men and women in the military. If your order is going to ship to an APO/FPO/DPO Stitch-N-Frame would like to pay for your shipping and insurance. Please contact us via email at receiving@stitch-n-frame.com to receive your discount code to use during checkout.

We will not be responsible for items after they have been mailed if you do not purchase insurance.

Foreign orders – If you do not receive your order within three (3) weeks from the date you receive the shipping notification please contact us immediately. To make an insurance claim we must have a letter signed by you and some other requirements and only have forty-five (45) days from the day the order was shipped. So please contact us if it”s been three (3) weeks after receiving the shipping notification by email and you haven’t received your package.

The following countries cannot be insured.

  • Afghanistan
  • Algeria
  • Angola (Cabinda)
  • Belarus
  • Bosnia
  • Burma (Myanmar)
  • Burundi
  • Congo, Democratic Republic of the
  • Congo, Republic of the (Zaire)
  • Cote d’Ivoire (Ivory Coast)
  • Croatia
  • Cuba
  • Herzegovina
  • Iran
  • Iraq
  • Jordan
  • Liberia
  • Libya
  • Moldova
  • Montenegro
  • Nigeria
  • North Korea
  • Paraguay
  • Russia
  • Serbia
  • Sierra Leone
  • Somalia
  • Sri Lanka
  • Sudan
  • Syria
  • Togo
  • Yemen
  • Zimbabwe

*Most Long Arm supplies have shipping charges added to the prices of the products. No Long Arm supplies are available for free shipping. We love our quilters and want to provide them with the things they need at as low a price as we can. We do offer wholesale prices on our LONG ARM THREAD. Please call the store to place your order if you are wanting to order wholesale. We also require a copy of your States Sales Tax Certificate to put on file.

Event Registration Policy

Event registration is available only when an event is scheduled to occur within the next 60 days.

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